Support Services

分類

動作

選擇貨幣別

Emergency Server Support

Do you need have an urgent server issue that you need to get resolved immediately?

Includes 1H support time if additional time is needed its billable hourly at 30min intervals.

Managed Server Support Services

True Fully Managed Server Support

cPanel/Plesk/ISPConfig/Ajenti Control Panels

FreeBSD, CentOS, RedHat, Debian Ubuntu servers

30 Tickets Monthly Limit

1h response and 8hr resolution time

Unmanaged Server Support Services

Includes Managed Server Support plan plus

All Linux/BSD Operating Systems are supported

All Control Panels/No Control Panel are supported

80 Tickets Monthly Limit

30 minutes response and 6hr resolution time

Dedicated Server Support Services

Includes Unmanaged Server Support plan plus

Unlimited Tickets

20 minutes response and 4hr resolution time

White Label Support Services

Dedicated Admin direct 24/7 Cell Phone Contact

SSL Certificate Installation

We will install or update your SSL certificate on your Linux or BSD server on any service.

Price does not include SSL certificate.

Server uptime monitoring and response

24/7/365 server uptime monitoring with alerts and incident response in emergency.

Incident response is billable additionally if needed at hourly rates.